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Conditions of the contract

In compliance with the Ley Organica 15/1999 (Organic Law 15/1999) of 13th December, of Protección de Datos de Caracter Personal, your personal data will be stored and processed in the files of the company I Love Ski SL (located in Calle Minerva 115 7B. Madrid, CIF B-86763125, and referenced at the Trade and Company Register) so we can provide our services and inform you about the updates and exclusive offers of our website. You can learn about your rights of access, modification, cancellation and, given the case, opposition by sending an email to info@iloveski.org.

1. GENERAL CONDITIONS

The general conditions presented here are related to the sales of products and services on international territories provided by ILOVESKI L.C., C.I.F. (Tax Identification Number) B-86763125, hereafter I LOVE SKI L.C., addressed to Travel Agencies, Tour Operators, and OTAs (Online Travel Agencies).

The services provided by I love Ski are exclusively addressed to marketing professionals of the Travel Industry. Under no circumstances shall the services of commercialization of holidays be available for entities other than agencies and tour operators which means natural persons, sport clubs, non-profit organizations, foundations, associations and other similar entities.

Orders placed with I Love Ski L.C will always imply unreserved acceptance by the customer of the General Terms of Sale.

The jurisdiction and applicable law, and the interpretation, the executions of the conditions and all the acts based thereon are subjected to Spanish legislation, save for clauses contrary to public order.

2. PRICES

Prices released on I Love Ski L.C are posted in euros and are valid, unless typographical errors. The prices posted do not include the VAT, and the amount of the VAT due will be the one applicable on the day of the order. Any change in the rate of the VAT will be automatically applied on the prices of the services and products sold by I LOVE SKI L.C.

The trips provided on the platform I Love Ski are directly posted by external agencies and tour operators. Any inquiry regarding the trips posted has to be directly addressed to the company which has published the trip and/or the offer.

I LOVE SKI is a simple intermediary, in charge of disseminating information and does not receive any commission on the products/trips posted on the website I LOVE SKI (www.iloveski.org). If an end customer has questions regarding the buying process and/or the booking of his/her trip, he/she will directly have to contact the entity that has released the offer.

3. DELAY AND AVAILABILITY OF THE CHOSEN SERVICE

All the prices are released before taxes, the rate of VAT applicable is the one in force on the day of the order.

When a subscription is contracted on the platform I LOVE SKI L.C., the IT system will automatically generate a login and password so the user can access the content manager I LOVE SKI with the rights in compliance with the level of subscription chosen.

If the customer chooses to subscribe by phone, the company I LOVE SKI will make available a telephone support from Monday to Friday, from 9.00 am to 6.00 pm at the following number : 0034 917 764 300

4. PAYMENTS:

CREDIT CARD

The payment by credit card will be made using the payment gateway of BANCO SANTANDER.

GUARANTEES AND REFUND POLICY OF I LOVE SKI

GUARANTEES

Any service traded by I LOVE SKI is subjected to a strict quality control before being posted on the Internet. Moreover, we have chosen to rely on a network of providers and developers of information technology allowing reliable and secure access to the services provided.

You can look at the General Law for the Protection of Consumers and Users and at other complementary laws by clicking on the following link: www.boe.es/diario_boe/txt.php?id=BOE-A-2007-20555

REFUND POLICY:

How to ask for reimbursement?

1. For any exchange/return, or reimbursement inquiries, thank you for contacting us at the following e-mail address: info@iloveski.org, specifying all the details of your order and giving a reason for the refund request. The e-mail will be considered as an official refund request which will take effect once you will have sent a postal mail to the address written in the second point.

2. The client has a period of 15 civil days after the reception of the access codes to the platform I LOVE SKI to ask for reimbursement, and will have to notify the request by postal mail at the following address:

I LOVE SKI, S.L.

Calle Minerva 115 7B

28032 Madrid

3. To be eligible for reimbursement, the services must not have been used. The information including the user name and password may have been used to access the system I LOVE SKI but must not have been used to release an offer or a holiday package. The amount of the subscription will not be reimbursed if the customer has published an offer and/or a holiday package on the website (homepage or subdomain of www.iloveski.org).

4. The customer will have to provide a proof of purchase. If he/she does not find a proof of purchase, the proof must be retrievable on I LOVE SKI data base.

5. As soon as the team I LOVE SKI L.C. receives the postal mail of the notification and the refund request, the team I LOVE SKI L.C. will check the access to the personal account of the client. If the client has not used the system and has not released an offer during the contractual period, the reimbursement will be given within 15 days from the date of the reception of the postal mail.

MINIMUM AGE TO PURCHASE:

The minimum age to purchase is 18.

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Iloveski.org does not own the copyright of all pictures on this site. Many of them have been picked from the internet. If you're the author of this picture and want your picture to be removed from the site or your name to appear with it please contact us at info@iloveski.org. Send us your picture and specify which ski resort it belongs to. Thanks!

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